IT Support

No. Support for Windows 8.1 is discontinued, but the software will continue to function. However, after January 10, 2023, your computer running Windows 8.1 will no longer receive security updates. In addition, Microsoft customer service will no longer be available to provide Windows 8.1 technical support.

Support for Windows 7 is ended on January 14, 2020

Please call Group Kom IT Support on 087-802-0899 and you will get access to a wide variety of IT support services:

  • Fully Managed Home and Business IT Support Services
  • Data recovery and Backup
  • Unlimited remote and telephonic support
  • Network infrastructure design and implementation
  • Server setup and remote monitoring
  • Identifying and resolving hardware and software problems.
  • Laptop and desktop repairs
  • Virus removal
  • Preventing spam, adware, spyware and pop-ups.
  • VPN and Remote Access Setup
  • Wireless networks and cabling solutions
  • Printing solutions
  • Hardware Purchase and Lease Programs

  • 24/7 Monitoring

  • Unlimited Remote Support

  • Customer Satisfaction

  • Fast Turnaround Times

  • Fixed Monthly Prices

Our specialised IT technicians are backed up by a large team constantly providing remote IT support as and when needed, allowing us to always rapidly find an answer to your technology issues. Hardware and Software Sales: By determining the business requirements of your company, we will recommend you the best hardware and software solutions at the right price.

Remote Support
We can fix most I.T. issues remotely via Team Viewer, contact us today for further information. Download TeamViewer remote

Cloud Servers
We offer a range of Cloud Servers from Dedicated solutions to Shared Hosting, let us build your perfect solutions today.

Website Design
We will build your website from the ground up, let us make your vision a reality.

Networkin
Group Kom specialise in the installation of CAT5e and CAT6 Network infrastructures, we also offer both Business as well as home installations. Whatever your requirements, we can assist.

Service Level Packages

Remote Support

 Monthly

Helpdesk Solution

Server Management

Workstation Management

Backup System Management

Software Management

Patch Management

3rd Party Vendor Management

Asset Management

24/7 Monitoring

Pro-active IT Support

Reactive IT Support

Consulting Services

2 Hour Response Time

Unlimited Remote Support

 Reporting
Onsite

 Support – Limited

 After Hours Support

Pro Remote Support

Monthly

Helpdesk Solution

Server Management

Workstation Management

Backup System Management

Software Management

Patch Management

3rd Party Vendor Management

Asset Management

24/7 Monitoring

Pro-active IT Support

Reactive IT Support

Consulting Services

2 Hour Response Time

Unlimited Remote Support

Reporting
Onsite

Support – Limited

After Hours Support

Pro Remote Plus

Monthly

Helpdesk Solution

Server Management

Workstation Management

Backup System Management

Software Management

Patch Management

3rd Party Vendor Management

Asset Management

24/7 Monitoring

Pro-active IT Support

Reactive IT Support

Consulting Services

2 Hour Response Time

Unlimited Remote Support

Reporting
Onsite

Support – Limited

After Hours Support

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